Politely Terms of Service

Welcome to Politely! By accessing or using our services — including our app, website, and any related tools — you agree to the following Terms of Service ("Terms"). Please read them carefully.

1. Using Politely

Politely provides a private and easy way to leave feedback on people, places, and products. You may use the service only if you are 13 years or older and legally allowed to enter into this agreement.

You agree to:

• Use Politely only for lawful, respectful purposes.
• Not misuse, spam, or exploit the platform.
• Only submit honest, non-defamatory feedback based on your real experiences.

2. Account and Access

To access certain features, you may need to create an account. You are responsible for keeping your login credentials secure and for all activity under your account. You agree not to impersonate others or misrepresent your identity.

3. Feedback and Content

You retain ownership of the content you submit through Politely. By submitting feedback, you grant Politely a non-exclusive, royalty-free license to use, display, and share your content in ways necessary to operate and improve the service (e.g., sharing with businesses or displaying anonymized insights).

You agree not to post content that is:

• False, misleading, or defamatory
• Threatening, abusive, or harassing
• Violating someone's else's rights or privacy

We reserve the right to remove content or suspend accounts that violate these rules.

4. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information.

5. Business Interactions

Politely forwards feedback to businesses and may allow them to respond. Politely is not responsible for how businesses handle feedback or respond to users.

6. Termination

We may suspend or terminate your access to the service at any time if you violate these Terms or use the service inappropriately.

7. Disclaimers

Politely is provided "as is" without warranties of any kind. We do not guarantee that the service will always be safe, secure, or error-free. We are not liable for any damages resulting from your use of the platform.

8. Changes to These Terms

We may update these Terms from time to time. If we make material changes, we'll notify you via the app, website, or email. Continued use of Politely means you accept the updated Terms.

9. Contact Us

If you have any questions about these Terms, you can reach us at hello@politely.app.