Politely Privacy Policy

At Politely, we believe feedback should be easy to give, constructive to receive, and respectful of your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

1. Information We Collect

We collect the following types of information:

a. Information You Provide

• Account details: Name, email, or phone number (if you create an account).
• Feedback: Content you share about people, places, or products.
• Support inquiries: Any messages or attachments you send us.

b. Information We Collect Automatically

• Usage data: How you interact with the app (e.g., clicks, screens viewed).
• Device data: IP address, browser type, operating system, and device information.
• Location data: If you enable location services, we may use it to suggest nearby businesses.

2. How We Use Your Information

We use your information to:

• Operate and improve the Politely platform
• Deliver your feedback to businesses
• Show relevant activity in your friend feed
• Communicate with you (e.g., app updates or support)
• Prevent abuse and enforce our Terms of Service

We do not sell your personal data to third parties.

3. Sharing Your Information

We only share your information in the following situations:

• With businesses: When you choose to submit feedback, we may share anonymized or identified content with that business.
• With friends: If your feedback is marked public, it may appear in friend or public feeds.
• With service providers: We use trusted third-party tools (like email or analytics services) to help run the app.
• When required by law: If legally required, we may disclose information to comply with legal processes or law enforcement.

4. Your Choices

You control how your feedback is shared. You can:

• Set your profile and feedback to public or private
• Delete your feedback or account at any time
• Opt out of non-essential emails

5. Data Security

We use industry-standard security measures to protect your data. No method is 100% secure, so we cannot guarantee absolute security — but we're committed to keeping your information safe.

6. Children's Privacy

Politely is not intended for children under 13. We do not knowingly collect personal information from anyone under 13.

7. Changes to This Policy

We may update this Privacy Policy from time to time. If we make significant changes, we'll notify you through the app or website. Continued use of Politely means you accept the updated policy.

8. Contact Us

If you have questions about this Privacy Policy or your data, contact us at hello@politely.app.